Privacy Policy

1. Definitions

“Personal data” means information that identifies or can reasonably be linked to an individual. “Processing” means any operation performed on personal data (collection, use, disclosure, storage, deletion). “Controller” refers to the entity determining the purposes and means of processing.

2. Scope

This Policy applies to information processed through our website pages, contact forms, and direct communication (email/phone) initiated by you. It does not cover third-party websites that may be linked from our pages.

3. Data we collect

Depending on how you interact with the site, we may collect:

• Contact data you provide: name, email, optional phone number.
• Message content you submit: subject and message text. We recommend not including sensitive identifiers.
• Basic technical data: device type, browser type, approximate timestamps, and limited diagnostic information.
• Cookie preferences: your cookie settings stored on your device (see Cookies section).

We do not intentionally collect special-category data through the website. If you share such data in a message, you do so at your discretion.

4. Purposes of processing

We process personal data for purposes such as:

• Responding to your requests and communications.
• Preparing an initial scope outline and clarifying questions for services.
• Operating and maintaining the website, including performance and security.
• Record keeping related to communications and service administration.
• Complying with applicable laws, regulations, or lawful requests.

5. Legal basis (if applicable)

Depending on context and applicable rules, processing may be based on (a) your consent, (b) necessity to respond to your request and take steps before entering into a service relationship, (c) our legitimate operational interests (e.g., security, fraud prevention), or (d) compliance with legal obligations. Where consent is used, you may withdraw it by contacting us.

6. Cookies

Cookies are small text files stored on your device. We use cookies primarily to support site performance and preference storage. We do not embed third-party analytics scripts on this website by default.

6.1 Types of cookies

• Required / performance cookies: help the site load properly and support basic diagnostics.
• Preference cookies: store your cookie choices and interface preferences (where available).

6.2 Managing cookies

You can manage cookies in your browser settings. You can also use our Opt-out page for guidance on reducing marketing communications and adjusting cookie preferences (where available).

7. Retention

We keep personal data only as long as necessary for the purposes described above. Retention periods depend on the nature of the data:

• Contact messages may be retained to maintain communication history and follow-up context.
• Operational logs (if any) are retained for limited periods for security and diagnostics.
• Where legal obligations require longer retention, we comply with those requirements.

8. Sharing and disclosures

We may share personal data only when needed for operations or legal reasons, such as:

• Service providers assisting with hosting or email delivery, under confidentiality obligations.
• Legal compliance where required by law or valid governmental requests.
• Business administration (e.g., accountants) when necessary and under appropriate safeguards.

We do not sell personal data. We do not provide personal data to third parties for their own marketing.

9. Security

We implement reasonable administrative and technical measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure; please use discretion when sending information.

10. Your rights

Depending on applicable rules, you may have rights such as access, correction, deletion, restriction, and objection to processing. You may also have the right to withdraw consent where processing is based on consent.

To exercise rights, contact us at hello@zyramax.digital. We may ask for information to verify your request.

11. International transfers

Some service providers may process data outside Japan. Where this occurs, we take steps designed to ensure an appropriate level of protection consistent with the nature of the data and applicable requirements.

12. Children

This website is not intended for children. If you believe a child has provided personal data through the site, contact us so we can address it.

13. Changes to this Policy

We may update this Policy from time to time. The “Effective date” above indicates the most recent update. Continued use of the site means you have read the updated Policy.

14. Contact

ZyraMax Realty Desk GK
〒150-0002 Tokyo-to, Shibuya-ku, Shibuya 2-21-1, Japan
Email: hello@zyramax.digital
Phone: +81 3-6841-2097
Business ID: JP-CO-2026-ZYRA-2097